Privacy Policy
At Villento Casino, accessible via villentoplay.ca, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following categories of information:
- Personal identification details such as name, date of birth, and contact information
- Account registration and verification data
- Payment and transaction information
- Technical data including IP address, browser type, device information, and operating system
- Website usage and interaction data
2. How We Use Your Information
Your personal data may be used for the following purposes:
- To create, verify, and manage your Villento Casino account
- To process deposits, withdrawals, and transactions
- To provide customer support and respond to inquiries
- To improve website functionality and user experience
- To comply with legal and regulatory obligations
- To send promotional communications where permitted by law
3. Cookies and Tracking Technologies
Villento Casino uses cookies and similar tracking technologies to enhance site performance, analyze traffic, and personalize content. You may control or disable cookies through your browser settings.
4. Sharing of Information
We do not sell or rent your personal information. We may share data with trusted third parties, including:
- Payment service providers and financial institutions
- Identity verification and fraud prevention partners
- Regulatory authorities when required by law
- Technology providers supporting our platform operations
5. Data Security
We implement appropriate technical and organizational security measures, including encryption and secure servers, to protect your data against unauthorized access, loss, or misuse.
6. Data Retention
Your personal information is retained only for as long as necessary to meet legal, regulatory, and operational requirements.
7. Your Rights
Depending on applicable Canadian privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete data
- Withdraw consent for marketing communications
- Request deletion of data where legally permissible
8. Responsible Gaming
Personal information may be used to support responsible gaming initiatives, including age verification, self-exclusion, and player protection measures.
9. Third-Party Websites
Our website may contain links to third-party websites. Villento Casino is not responsible for the privacy practices or content of external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy or how your data is handled, please contact our support team via villentoplay.ca.
Effective Date: January 2026